months. This was just sent out to some US clubs:
very busy supporting some exciting events around the country. Events suchThroughout the last few months the Mazda Miata Owners Club (MOC) has been
as those held at the Mazda Raceway at Laguna Seca, Northern Exposure in
Ottawa, Washington D.C., and the other regional sponsored events are a
chance for Miata enthusiasts to come together, see old friends, share
stories, and most importantly check out the latest cars. We hope this
support from Mazda reinforces how important we feel the local clubs are to
the Miata community.
would eventually reach a membership in excess of 25,000 so that we couldAs you know, the original intent of MOC was to build a national club that
provide direct value to the Miata community. In fact, our recent actions --
bringing on a new Executive Director and returning the Club to an
independent organization were designed to achieve that goal. However, after
exhausting several possibilities and trying to work through future plans, it
has become increasingly clear that a shift in direction is needed. Here are
some factors to consider from the past year:
directly support the Miata community and events.a. MOC infrastructure requires funds that could otherwise be used to
sustainable support for the local communities moving forwardb. Initial renewal rates indicate that we will be unable to achieve
discounts), the local clubs continue to see limited value in the remainingc. While MOC offers some unique benefits (Miata Magazine, Mazda
offerings
Council have unanimously agreed to discontinue operations of the nationalDue to the current state of the club, the Mazda Team and the MOC Advisory
Miata Owners Club and redirect our support to the local Miata communities.
that will be available to the entire community and you'll notice thatSo what does this mean? Well, Mazda is developing some exciting new plans
they're not that different from what is offered today:
moving forward.d. Miata Magazine: Mazda will work with the magazine as a key benefit
club events (e.g. dinners, Mazda merchandise, etc.) and review regional ande. Event Sponsorship: Mazda will take formal requests for supporting local
national event submissions based on an agreed upon list of criteria. The
process will be similar to the one followed earlier this year.
discounts will no longer be offered, Mazda will continue working on specialf. Special Offers/Discounts: While current benefits like the travel
offers for merchandise, parts, and service.
both in the new owner welcome kit and on our website. Also, we will continueg. Other benefits/support: Mazda plans to promote local club information
to work with the Miata Advisory Council to review suggestions for additional
support/benefits.
Advisory Council. The Council will be an asset in helping us communicateAnd, on that note, we do plan to continue working very closely with the
with the local club base and they will play an important role in defining
event sponsorship opportunities. They will also help with the phase-out of
the national club so that we ensure we fulfill on all existing obligations.
Our goal is to ensure all members receive and retain a positive opinion of
Mazda and recognize the company's commitment to continued support.
have on our ability to provide direct support to the local Miata community.We are very excited about this decision and the positive effect it will
And remember to keep a look out for upcoming details on event sponsorship
opportunities.
1-800-968-4980.If you have any questions please don't hesitate to call us at
list of FAQs to address questions that may arise.Dave Sanabria
Mazda Relationship Marketing Manager
With the phase-out announcement of the MOC we have developed the attached
memberships the renewal process has been stopped as of October 18, 2002.Q1. Can I renew my current membership?
A1. No. Although the club will continue to fulfill on existing
$30 Mazda Genuine Accessories rebate, and the Preferred Dealer Network (20%Q2. I am a current member. Will I continue to receive all my benefits?
A2. Some benefits will continue like the Miata Magazine subscription, the
discount on parts and service) at participating dealerships. The travel,
insurance, and Car and Driver/Road and Track discount subscription rate
benefits will no longer be available.
customer support at 1-800-968-4980.Q3. I am a current member. Can I get a refund?
A3. Yes. You can choose to get a refund that will be prorated by calling
are not eligible for a refund.NOTE: New 2002/2003 Miata buyers who receive a complimentary membership
wondered if I will be able to become a member?Q4. I am thinking of purchasing a new Miata or just purchased one and
receive a complementary membership, however, please note the changes to theA4. As noted on our 2003 Mazda Miata brochures, you have the option to
current benefits (see Q2 above). If you would like to receive the remaining
benefits, please contact customer support at 1-800-968-4980.
subscription rate will be $19.95 and you can subscribe by calling MiataQ5. If I can't renew my membership can I still get the magazine?
A5. Yes. You will be able to subscribe to the magazine. The annual
Magazine at 1-877-CARMAGZ (1-877-227-6249) or by sending in the subscription
card that will be included in future issues of Miata Magazine.
Will I get benefits for my complete complementary membership?Q6. I purchased a new Miata in 2002 and was a current member of MOC.
Magazine, Accessories Rebate, Preferred Dealer Discount) until the end ofA6. Every current member will receive all remaining benefits (Miata
your complete membership term. This will include your current membership
and your added complementary membership.
we ensure a smooth transition and will officially cease operations when theQ7. When will the club officially end operations?
A7. The Miata Owners Club will be phased out over the next year so that
last membership expires.
including event sponsorship and promotion of local clubs in various MazdaQ8. Will there be another national club?
A8. Mazda has no plans to start another national club.
Q9. How will Mazda continue to support the Miata community?
A9. Mazda is still committed to continued support of the Miata community
communications.
November/December timeframe. Mazda will work with the Advisory Council toQ10. When will local clubs be able to apply for event support?
A10. Mazda plans to have the application ready for distribution in the
distribute the forms to the local clubs.
customer support at 1-800-968-4980.Q11. How do I get my Club listed in the Mazda Owners Welcome Kit?
A11. Please confirm your local club contact information by calling